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Widegate Dental Ltd
Complaints procedure
We take every concern seriously and aim to put things right quickly. This is how to raise one and what happens next.
How to raise a concern
Speak to any member of the team, call or WhatsApp 07497 573 936, email info@widegatedental.com or write to the Complaints Manager, Widegate House Dental Practice, 26 Widegate Street, London E1 7HP.
Our Complaints Manager is Marinela Daja.
What happens next
We will acknowledge your complaint in writing within 3 working days and send you a copy of this procedure.
We will investigate and aim to give you a full written response within 10 working days. If we need longer, we will tell you why and when to expect it.
If you would like to talk it through, we will offer a meeting or a call at a time that suits you.